Vertelknuffel SAMbuddy

Vertelknuffel SAMbuddy

Vertelknuffel SAMbuddy met Computable Award

Tell and share your story, whenever you want...

construction of the Cuddly Toy

Winner Computable Awards with the team Vertelknuffel SAMbuddy and Team Utrecht University

Offline app with recording and settings management

Sharing feelings and emotions directly with adults is often difficult, which means the right help is not always provided. That’s where SAMbuddy Storytelling Cuddle helps.

This soft Storytelling Cuddle connects, offers trust, and a listening ear. Tell your story, listen back to it together via the app, and talk about it afterward.


Who is it for?

For children aged 3-11 years or people with an equivalent level of cognitive ability. Being able to speak, press a button, and understand what recording and playback mean is necessary for optimal use of SAMbuddy Storytelling Cuddle.


What is it?

SAMbuddy Storytelling Cuddle is a tool designed to improve psychological well-being by supporting communication between a child/client and a caregiver. SAMbuddy Storytelling Cuddle:

  • Provides insight into the help request;
  • Reduces tension between child and adult;
  • Boosts self-confidence;
  • Helps regulate emotions and stress;
  • Delivers faster results in treatment processes.

SAMbuddy Storytelling Cuddle is approximately 30 x 30 cm and made of soft, allergy-free textiles by Atelier Unik in Breda, a sewing workshop for young people with a distance to the labor market. All fabric is reused material.

Inside is the 'heart' with three buttons and the app. SAMbuddy Storytelling Cuddle is not connected to the internet (offline safety), and only those with access can listen to the recorded stories. SAMbuddy is available in two versions:

  1. Soft
  2. Weighted (3kg)

Features

  • Records stories and plays back questions/songs;
  • Does not respond independently;
  • Language-independent;
  • Easy to use;
  • Offline tool with respect for privacy;
  • Connects easily with all phones and computers, without requiring an app installation;
  • Does not connect to organizational networks;
  • The app is bilingual in Dutch and English;
  • Socially and sustainably produced;
  • Tested by a broad range of users:
    o   In 3 primary schools;
    o   In 12 healthcare institutions with over 1,000 clients;
    o   By 5 universities of applied sciences with care and social robotics modules;
    o   And 14 independent psychological caregivers.


What can you do with it?

You can, of course, express yourself and share your story. Whenever you want and in any language.

As a caregiver, you can sing a song, ask questions, or record a short story. You can even play music or an audiobook via Bluetooth through the Storytelling Cuddle!

If you want, your story will always be heard, even when no one is listening at the moment.

Each Storytelling Cuddle runs the offline app, which automatically opens after connecting to the Storytelling Cuddle WiFi. So you can start immediately without installation and without linking to a secure organizational network. Only those with the WiFi password have access to this app and the recorded stories.
The Storytelling Cuddle provides feedback through vibration and light signals. And if you sleep with it at night, you can mute these signals.

Is there only one Storytelling Cuddle but multiple clients who each want to tell their own story? Each person can check in with their own card. This keeps questions and stories separate per user, ensuring privacy.


Who experiences the problem of not being heard?

Healthcare professionals, teachers, and parents who observe concerning behavior in their client/student/child and want to respond with appropriate help. This includes:

  • Children in special education, with intellectual disabilities, or with trauma;
  • Children with autism, those being bullied, or those growing up in difficult home situations, such as parental divorce, chronic illness, or the death of a family member;
  • Refugee children traumatized by their flight.


child and fight at homechild and mental disorderchild and bullyingchild and lonelyness or depression


What causes this problem?

The lack of time and staff in healthcare and education forces a focus on more functional, practical care. This type of care is measurable, controllable, and concrete.

Listening to the child/client and identifying an underlying psychological problem takes time. Psychological care is unpredictable in results and difficult to schedule. The increasing number of ‘social robots,’ such as daily schedule and entertainment robots in education and healthcare, indicates a growing need for psychological well-being, yet time is lacking.


What are the consequences of not being heard?

If it is unclear what is going on in someone's mind, it becomes difficult to provide the right help and guidance. Care processes take longer, and frustration, loneliness, and misunderstandings increase. A lack of social interaction raises the risk of physical and mental health problems.

Sharing trauma, fear, sadness, and anger is often difficult for children—especially those with autism or intellectual disabilities. They struggle to find the right words, fear the reaction, or feel uncomfortable speaking directly to someone.


How do we know this problem exists?

Education and healthcare professionals experience this daily with their students/clients who have psychological difficulties. Parents experience this when their child does not fit within the regular school system or is in an unsafe home environment.

Research among 250 professionals in healthcare and education shows:

  • 75% of their clients have learning difficulties and do not receive the support they need. Often, it is unclear what the real issue is;
  • 50% of them feel lonely or struggle with their emotions.

In June 2022, the WHO published a report on global mental well-being:

  • 1 billion people suffer from mental disorders, including 140 million adolescents under 18.
  • 1 in 100 people commits suicide, 58% of whom are under 50.
  • People with mental disorders die 10-20 years earlier.
  • Child abuse, bullying, and victimization are the leading causes of depression.
  • Depression and anxiety have increased by 25% since COVID.

Source: WHO report, June 2022


How large is the target audience?

In the Netherlands:

  • 350,000 children experience bullying, loneliness, or an unsafe home environment.
  • 34,000 children attend special education.
  • 62,000 children with intellectual disabilities require daily care.

For SAMbuddy Storytelling Cuddle:

  • The feasible market is 3% (based on sales figures of other social robots in healthcare and education).
  • The available market is 450,000 children in the Netherlands.
  • The addressable market is 140 million adolescents worldwide.


child and issues at schoolchild and traumachild and secretschild and frustration


Our Approach

The bond of trust between the client and the caregiver is essential when using the Vertelknuffel. Each client is unique, with their own needs and preferences in usage. We believe in the continuous exchange of knowledge and experience.

On the other hand, we do not want to burden future generations with overproduction and waste of resources. It would be terrible if Vertelknuffels were left unused in a closet while we know they could benefit so many people.

That is why we offer the Vertelknuffel as a subscription service. Use the Vertelknuffel for as long as you need and then return it. We will find it a new home. Your subscription will automatically end.


Let’s Connect!

For children at home or clients in care and education institutions, we offer ‘full-service’ support through two subscription plans:

  • Home: The Vertelknuffel supports communication with the client in a home setting.
  • Care: The Vertelknuffel supports you as a healthcare or education professional in communication with clients.

And... Do you want to help a child yourself? You can also donate a Vertelknuffel! Check out this page.

Yes, I want to join you!


SAMbuddy was born on February 1, 2020, with the idea emerging during the Epe Creaton.

SAMbuddy-effect


Provides insight into the request for assistance

Reduces the tension between client and caregiver

Increases the clients self-confidence

Regulates increased emotion and tension

Achieves early results during treatment processen


Read more about the 'SAMbuddy-effect'

manual


user-experience


Do children tell their dilemmas to a cuddly toy?

Children with multiple intellectual disabilities used the Storytelling Cuddly Toy as an intermediary because it gave them more peace to choose their own words at their own time;

A number of children learned how to discuss a dilemma with an adult by first speaking. After which they are more likely to dare to tell their story directly;

Did a 'trauma' emerge in the middle of the night, which the child also sensed that she had to talk about;

Mother's voice had a reassuring effect as soon as a girl with Down syndrome woke up at night and could listen to a recorded story from mother. She even made her own bed from a shoebox for the cuddly toy;

Calmed down a child by briefly 'ranting' at the Storytelling Cuddly Toy after he was angry because the teacher had not responded to his story in class;

Children gave the Storytelling Cuddly Toy its own name;

One child thought the Storytelling cuddly toy looked like a strong man without a head. For another child it was an anchor;

A child liked to hear over and over again that the parents love her and that she can tell anything; 

Spoke a child short things during a night when she couldn't sleep.

about privacy


What does privacy actually mean, related to SAMbuddy?

These are children's stories. You don't want to hear that somewhere online years later. You want absolute control over that!

What is the Storytelling Cuddly Toy?

The Storytelling Cuddly Toy is used for care-intensive children. It can be difficult for them to express themselves well. They also sometimes want to talk when it is not convenient. 'Later' doesn't work then. The emotions are there now. A care-intensive child who cannot express his emotions properly can become frustrated.

How does it work?

The Storytelling Cuddly Toy can play audio that has been recorded in advance. These could, for example, be questions that are asked to the child. The story the child tells can also be recorded. This way, a parent or caregiver can listen to this later

The child can record his own story on the Storytelling Cuddly Toy. As long and whenever you want. The giver of the hug can listen to the stories by connecting to the app. This app is only on the SAMbuddy and can be accessed via a secure, offline WiFi connection with a unique access code.

But... These are children's stories. You don't want to hear that somewhere online years later. You want absolute control over that.

No connection to the internet

That is why the Storytelling Cuddly Toy is not connected to the internet and only the person with access to the SAMbuddy can listen to the stories up to a maximum of about 20 meters from the cuddly toy. That is also the reason that the cuddly toy does not talk back automatically. You need heavy-duty speech software for this that only works via an internet connection. We don't want that now.

Recordings remain in the hug

The recordings are stored in the 'heart' of the Storytelling Cuddly Toy and cannot be physically removed. Not everything needs to be recorded. If a child does not hold the record button, nothing will be recorded. A child can therefore also choose to tell an entire story without it being recorded.

The buttons are located deeper in the housing, which ensures that nothing is accidentally recorded if the SAMbuddy with the buttons is on a hard surface... Thanks to the raised housing, you can feel the buttons clearly through the fabric.

Why a download button?

You can easily delete the recorded stories via the app. But you can also download them to your computer… Oops! I hear you thinking... and rightly so, because as soon as you download you take over responsibility for the recordings of the SAMbuddy.

So why a download button?

Recordings can be relevant in the treatment of trauma, for example. For example, we once spoke with Philadelphia Zorg about the fact that children often have to tell their trauma to multiple agencies. A difficult process for the child. Such a recording can limit this, as well as the remaining client conversations to determine the trauma... In this example we assume that professional care providers know what they are doing. Recordings of stories can also be an addition to an EPD (Electronic Patient File).

See the SAMbuddy as a tool and make clear agreements

We do not rule out possible privacy abuse of the Storytelling Cuddly Toy. That would be unrealistic. This storytelling cuddly toy is not a toy. The trust between the child and the hug giver is key. And children are intuitively strong: if the child does not trust the giver, he will not let go of much.

Therefore, make clear agreements about the recordings. Make sure that the child understands why he or she can make recordings and who listens to them. It is important that not everyone can just open the app. Do not leave the access code lying around or adjust it via the app if desired.

Multiple children on one SAMbuddy

The Storytelling Cuddly Toy is also equipped with a card reader (RIFD). This allows multiple children to have their own story and question environment on one SAMbuddy. Using the child's card, you can only listen to his or her recordings.

We had the Storytelling Cuddly Toy checked by a security expert and, where necessary, the security was strengthened. Naturally, we want to answer as many questions as possible about this. So please let us know if you have any concerns about Privacy. And perhaps your question leads to improvements in the Storytelling Cuddly Toy?